Specialized, Time-Definite Transport for Healthcare
Our medical couriers are trained professionals dedicated to the secure, timely movement of specimens, pharmaceuticals, and life-sustaining equipment. Every route follows validated procedures designed for clinical accuracy and patient safety. From routine diagnostics to STAT runs, we deliver to hospitals, clinical laboratories, blood banks, research facilities, and outpatient centers with precision.
Scope of Service
- Specimen transport (blood, plasma, pathology slides, swabs, urine, biopsies)
- Cold-chain preservation with validated coolers and phase-change materials
- Medical device and durable equipment delivery, swap, and retrieval
- Pharmaceutical distribution including temperature-controlled therapies
- Inter-facility transfers and scheduled shuttle routes
Chain of Custody and Documentation
We maintain a strict chain of custody from pickup to drop-off. Every handoff is scanned, time-stamped, and geotagged. Labels and barcodes are verified at the point of collection, and exceptions trigger immediate alerts. Our digital proof of delivery captures recipient names, signatures, and storage conditions upon arrival.
Cold-Chain Integrity
Temperature integrity is mission-critical. Couriers carry calibrated thermometers and utilize insulated containers with gel packs or PCM elements matched to specimen requirements. Vehicles are organized to separate ambient and controlled-temperature consignments, and our SOPs include pre-conditioning, pack-out verification, and temperature logging during transit.
Compliance Framework
- HIPAA-aware protocols for protected health information and discreet handling
- OSHA-guided bloodborne pathogen exposure prevention
- IATA/ICAO-compliant handling for Category B Biological Substances (UN3373)
- CLIA/CAP-aligned specimen transport practices as required by clients
Training and Readiness
All medical couriers complete onboarding that covers specimen stability, packaging configurations, sharps safety, spill response, and documentation standards. Refresher trainings reinforce evolving regulations and site-specific instructions. Field supervisors conduct audits, ride-alongs, and pack-out checks to ensure continuous quality.
Use Cases We Support
- STAT pickup from emergency departments with direct-to-lab routing
- Clinic sweep schedules that consolidate stops to meet cut-off times
- Home health sample collection logistics in coordination with nurses
- Research sample movement to core laboratories and biorepositories
- Vaccine and trial medication distribution with temperature logging
Quality Metrics You See
Your dashboard tracks on-time performance, sample integrity incidents, average dwell, and route adherence. We provide root-cause analysis for exceptions and implement corrective actions that prevent reoccurrence.
Why It Matters
Reliable medical logistics protects diagnostic accuracy and patient outcomes. With trained personnel and validated processes, we reduce risk while keeping your care pathways on schedule.